Privacy Policy

At SmokeHub.ae, we prioritize your privacy and are dedicated to safeguarding any personal data you share with us. This privacy policy outlines our practices regarding data collection, use, and protection while you navigate through our website.

Data Collection

SmokeHub.ae may collect personal information to enhance your experience. The types of information we collect include:

  • Name
  • Contact details such as email addresses
  • Demographic data such as postcode, preferences, and interests
  • Additional information related to customer surveys and offers

Please refer to the "Cookies" section below for a detailed list of the cookies we collect.

Use of Your Information

We collect your information to better understand your needs and provide superior service. Specifically, we use your data for:

  • Internal record keeping.
  • Enhancing our products and services.
  • Sending promotional emails about new products, special offers, or other relevant information. We use the email address you provide for these communications.
  • Occasionally, we might reach out for market research purposes via email, phone, fax, or mail. We use the information gathered to customize our website based on your interests.

Security Measures

To prevent unauthorized access or disclosure, SmokeHub.ae has implemented robust physical, electronic, and managerial procedures to secure the information we collect online.

Cookies

Cookies are small files requesting permission to be placed on your computer's hard drive. With your consent, cookies help analyze web traffic and inform you about your visits to specific sites. They enable web applications to respond to you as an individual by adapting operations to your preferences.

At SmokeHub.ae, we utilize traffic log cookies to monitor which pages are utilized most. This data helps us optimize our website and cater specifically to customer needs. This information is used strictly for statistical analysis and is then removed from our systems.

External Links

Our website may include links to other sites of interest. However, once you leave our site via these links, we do not control those external sites. We are not responsible for the protection or privacy of any information you provide while visiting such sites. These external sites are not governed by this privacy policy.

Controlling Your Personal Information

You have options regarding the collection and use of your information:

  • Look for the option on forms to opt-out of direct marketing.
  • You can withdraw your consent for us to use your personal information for direct marketing purposes at any time via our contact information.
  • SmokeHub.ae will not sell, distribute, or lease your personal information to third parties without your permission or unless required by law. We may send you promotional information about third parties we think you may find interesting if you choose to receive this information.

You can request details of personal information which we hold about you under the Data Protection Act 1998. A nominal fee may be applicable. For a copy of the information held about you, please contact us.

If you believe any information we hold on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.