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Delivery Policy

At SmokeHub, we strive to provide you with the best service possible. Here are the details of our delivery options:

Free Delivery

We currently offer free delivery within Dubai for all orders over 100 AED. This service is subject to the following conditions:

  • Public Holidays: Deliveries are not available on public holidays. Orders will be processed and delivered the next business day following the holiday. We apologize for any inconvenience.

Next Business Day Delivery

  • Orders are delivered by 8 PM on the next business day.

Same Day Delivery

  • Available for Dubai and Abu Dhabi. Orders placed by 6 PM will be delivered by 8 PM the same day.
  • Special rates apply and delivery is subject to driver availability. We reserve the right to cancel same-day delivery if drivers are unavailable.

Same Day Delivery in Abu Dhabi

  • Available only for Abu Dhabi city. Please note that "Al Ain" is not included.
  • Orders placed by 6 PM will be delivered by 8 PM the same day.
  • Special rates apply and delivery is subject to driver availability. We reserve the right to cancel same-day delivery if drivers are unavailable.

Preferred Time Slot Delivery

  • Orders can be delivered within 3 hours from the time of order placement.
  • This service is subject to driver availability, and we reserve the right to reject orders if drivers are unavailable.
  • Cut-off time for placing orders is 6 PM.
  • Terms and conditions apply.

Non-Delivery Areas

Certain areas are excluded from our delivery services. Below is a list of these non-delivery zones:

Abu Dhabi:

  • Ajban, Al Adla, Al Dhafra Air Base, Al Falah, Al Fayah, Al Hiliya, AL Khatam, Al Raha, Al Rahba, Al Reef, Al Shalila, Al Sowah Island, Al Wathba, Das Island, Delma Island, Emal, Ghantoot, Ghayathi, Gwaifath, Jabel Dhana, Khalifa City B (KCB), LIWA, Madianat Zayed (Badazayed), Madinat Zayed town (Western Region), Mafraq, Mafraq Industrial Area, Mahawi, Mangrove Village, Marfa, Rahba, Ruwais, Samha, Sas Al Nakhal, Shalila, Shamha City (Old Shama), Shamkha, Shawamekh, Sila, Suwan, Tariff, Taweelah, Zayed Military City Area

Ajman:

  • Helaiw

Al Ain:

  • Abu Grayah, Abu Smara, Al Bahiya, Al Deherah, Al Faqaa, Al Fauaa, Al Hayar, Al Khatm, Al Malaqet, Al Wagan, Jabal Hafeet, Khatm Shakla, Mazyad, Nahel, New Al Ain Industrial City 1, Sewaihan, Shawaib, South Yahar, Umm Ghaffa, Zakher

Dubai:

  • Al Aweer Residence Area, Al Maha Resort, Bab Al Shams, Dubai Al Ain Road, Hatta City, Hatta Fort Hotel, Lisali Area, Madam, World Islands

Fujairah:

  • 9th Interchange Towards Dhaid, Affara, Al Hail, New Industrial Area, Al Munai, Al Waab, Asma, Bahayis, Dibba Cement, Dibba Wadi Abadila, Filli, Friday Market, Gob Dibba, Goona Dibba, Huwailath, Jeroof, Kadra, Madam, Mahafiz, Mezyad, Nassillah, Raffak, Safad, Wadi Halo, Wadi Koob, Wadi Shaem, Yahar Al Alla

Ras Al Khaimah:

  • Al Jeer, Banyan Tree Wadi, Chup Chup, Defense Camp, Filayya, Hub Hub, Steven Rock Area, Thoween, Thoween Hub Hub, Umm Urge, Wadi Sadar, Wam Dibba

Sharjah:

  • 7th Interchange (Scout Camp), Badeea, Cement Factory, Umm Faneen

Umm Al Quwain:

  • Biyatha, Hamriya Shabia, Kaber, Rafa

Remote Delivery Cities:

We deliver to Dubai, Abu Dhabi, Al Ain, Fujairah, Sharjah, Ras Al Khaimah, and Umm Al Quwain, excluding the areas mentioned in Non-Delivery Areas.

For more information and to place your order, visit SmokeHub.ae. Enjoy the convenience and quality of our delivery service.